Privacy Policy

1. Information Collection:

   • We collect personal information such as your name, phone number, email address, and project details (e.g., type of work, job address) for the purpose of scheduling and managing your concrete services.

2. How We Use Your Information:

   • The information we collect is used to communicate with you, schedule services, provide project estimates, and deliver customer support. We do not collect or process payment information online.

3. Data Sharing:

   • We do not share your personal data with third-party payment processors since payments are made directly in person. However, we may share information with service partners or contractors as needed for project completion.

4. Cookies and Tracking:

   • If you visit our website, we may use cookies for tracking site usage or for analytic purposes. You can manage your cookie preferences through your browser settings.

5. Data Security:

   • We implement security measures to protect your personal information, including safe storage and restricted access to your data.

6. Your Rights:

   • You have the right to access, correct, or request deletion of your personal information. Please contact us if you wish to exercise these rights.

7. Changes to the Privacy Policy:

   • We may update this Privacy Policy from time to time. Any changes will be communicated on our website or via email, and they will be effective immediately upon posting.

8. Contact Information:

   • If you have any questions or concerns about your privacy or this policy, please contact us at info@concretemex.com

Terms & Conditions

1. Acceptance of Terms:

   • By using ConcreteMex services, you agree to these Terms & Conditions.

2. Services Provided:

   • We offer residential and commercial concrete services, including installation, repair, and maintenance. Specific details of the services will be provided in your service agreement.

3. Payment Terms:

   • All payments for services are made in person. We accept payment by cash, check, or other methods agreed upon at the time of service.

   • Payment is due upon completion of the project, unless otherwise stated in the service agreement.

4. Customer Responsibilities:

   • You agree to provide accurate information for the services requested and ensure that the work area is accessible and safe for our team.

   • If there are any changes or cancellations, please inform us as soon as possible.

5. Cancellation and Termination:

   • You may cancel or reschedule your service by contacting us in advance. If payment is due at the time of service, it must be settled in person upon completion or according to our agreed schedule.

6. Liability & Disclaimers:

   • ConcreteMex is not responsible for any damages or delays beyond our control, such as adverse weather conditions, third-party actions, or acts of nature. Our liability is limited to the scope of work agreed upon in the service contract.

7. Governing Law & Dispute Resolution:

   • These terms are governed by the laws of Ohio. Any disputes will be resolved through local mediation or arbitration before pursuing legal action.

8. Changes to Terms & Conditions:

   • We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on our website or communicated via email.

9. Contact Information:

   • If you have any questions regarding these Terms & Conditions, please contact us at info@concretemex.com